F#@$ USELESS!!!!

<p>In January i resigned from my job as i got an offer from another company. My medical aid was then transfered to my new company. My daughter fell sick on the 30th with pneumonia and requires her medication which got rejected from all pharmacies only to find out that my medical aid has been depleted which is impossible as with the Classic plan you get R12 000 savings per annum. upon investigation i got told that they have a system error and my savings haven't been transfered. PS the transfer was done more than a week by now. i get a phone call from a Reena stating that they are busy doing their best to get it sorted she will get back to me. it's 17:19 and I am still waiting. i then phoned in and spoke to a gent who told me sorry sir the IT department is closed I can't assist you, upon asking him so my 3 year old who has pneumonia has to wait for IT to pull their finger out their a$$ in order for her to get her medication which he then replys to sorry but I can't help you. further more so if my Daughter ( God forbid) passes on tonight due to your technical error it is what it is??? To be told sorry sir I am I can't do anything. WHAT KIND OF A MEDICAL AID IS THIS???? IS THIS KINDERGARTEN??? A F#%ING GAME YOU ARE PLAYING???? THIS IS MY DAUGHTERS LIFE YOU *********** PEOPLE ARE PLAYING WITH!!!!!!!!!!!!!!!!!! INSTEAD OF TRYING TO ASSIST IN MAKING A PLAN OR WHATEVER I GET TOLD I CAN'T BE HELPED!! THIS IS THE LAST THIS USELESS PLACE SO CALLED MEDICAL COMPANY TAKES MY MONEY!!!!!!!!</p>