Cannot get claim settled

Item: Moto Health Care
Rating: 1
Author: Michelle K

I have been battling for over 6 months to get a R17000+ medical bill for my Uncle, paid. Still no resolution, as the process with the call center keeps going round in circles. I would like to get in contact with a senior manager as soon as possible in order to have this matter resolved once and for all.

Helpful (0)

Replies (3)

Moto Health Care's replyOfficial

05 Apr 2022, 10:21

Good day Michelle

Thank you for bringing this enquiry to our attention, we will investigate and call you to discuss.

Kind regards
Jody Saunders

Moto Health Care's reply05 Apr 2022, 10:21

Official

Good day Michelle

Thank you for bringing this enquiry to our attention, we will investigate and call you to discuss.

Kind regards
Jody Saunders

Moto Health Care's replyOfficial

05 Apr 2022, 14:32

Good Day Michelle

We have attempted to call you to no avail. Please can you verify a time we can call you, between 08am and 4pm Monday to Friday.

Kind regards
Jody Saunders

Moto Health Care's reply05 Apr 2022, 14:32

Official

Good Day Michelle

We have attempted to call you to no avail. Please can you verify a time we can call you, between 08am and 4pm Monday to Friday.

Kind regards
Jody Saunders

Moto Health Care's replyOfficial

06 Apr 2022, 08:06

Good day Michelle

I will call you at 9am as requested.

Kind regards
Jody Saunders

Moto Health Care's reply06 Apr 2022, 08:06

Official

Good day Michelle

I will call you at 9am as requested.

Kind regards
Jody Saunders