LS
Leonora S

1 reviews | Active since Feb 2013

16 Feb 2016, 10:57

Billing doesnt stop

I went for a tonsillectomy in January. My GP referred me to a specialist who i had to see before i go for the operation. Got there, paid the R150 that my medical aid didn't cover and the next week i had to go for the Opp.<br> According to the doctors i had to pay an addidional R800 for the specialist. <br> <br> now i get statements from the doctors for another R1399 + R2139.65 that i still need to pay.<br> <br> then today i get a statement from a DR Vermeulen, who is apparently a GP at Dalview clinic, who i didn't even know exist, that i now also owe him R1069.27.<br> <br> please can you tell me why i even have a medical aid if i end up paying everything myself after i was told that i only need to pay R800.<br> <br> now all of the sudden i must pay them R4607.92 within the next 30 days.<br> <br> whats the use of using MOTO HEALTH CARE then?<br>

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Replies (1)
Moto Health Care
Moto Health Care's reply17 Feb 2016, 10:20
Official
Hello Leo*1992*,

Upon investigation, it has been noted that; no accounts were received up until yesterday the 16th February 2016. Kindly note that these accounts were immediately sent for processing and is currently reflecting on our records.

Further to our discussion we will continue liaising telephonically until the final resolution has been achieved.

Kind regards
Priscilla Moodley