1 reviews | Active since May 2016

06 Sept 2016, 19:04

Absolutely useless

<p>after seeing the reviews on here I can see I'm not alone!!! My father has been a loyal member since 1972!!! That's 44 years and we can't even get approval for surgery because it's not life threatening. So after paying every month for all these years you tell me that you can't and won't bother helping, so now my dad much just wait until it is life threatening and suffer through until you think it's worth your time. I was left devastated with the way I was treated and you could care less!! You are one of the worst, heartless business I have ever had to deal with!!! That's what 44 years of loyal service mean to you! Nothing! </p>

0
Replies (3)
Moto Health Care
Moto Health Care's reply07 Sept 2016, 08:37
Official

Kindly note that we are currently looking into your query and will provide you with feedback shortly.

Kind Regards
Priscilla Moodley

's update24 Jan 2017, 08:05
Reviewer Update

Hi

Man i am still battling to get somewhere with Homemark! Never in my life have i had such bad customer service before! NO i dont want to call your call center! My husband and i have managed to get half an answer and have been emailing Zubaidah! We were promised that this product would be taken back and i would get the credit to spend! On the 27 Oct 2016 we emailed Zubaidah with an inquiry regarding a different product and to day and many many follow up emails still have no response and are no closer to resolving this problem!!!!

Never in my Life have i come across a company who doesnt give a **** and take more than a year and nothing has been done!

Moto Health Care
Moto Health Care's reply26 Jan 2017, 13:44
Official

Following our conversation, you have confirmed that this complaint was incorrectly posted on the Moto Health Care site.

Trust that all is in order.

Kind regards

Priscilla Moodley