Horrible Service

Absolutely Ridiculous Service I had an ultrasound to diagnose a cyst at Morton & Partners in Christiaan Barnard Hospital in November 2019. In February 2020 I received a call from a very rude and abrupt lady who demanded to know when I would pay my outstanding bill. I told her that I never received the bill to which she argued that it was impossible because they had sent it in the week. I find it absolutely ridiculous that it took them 3 months to send me my account when all the other doctors managed to send me my accounts before the end of 2019. It is appalling service that they send you 2 emails and have a very rude lady phone to demand payment making the you feel like a ***** for not paying an account that you weren't even aware that you had. I am truly disappointed. You don't get to make rude and demanding phone calls to clients that have outstanding accounts because of a failure on your side to send the account in a timely manor. Then when you make follow up calls, you should be kind and explain who you are, why you are calling and what implications there will be should there be a failure on the clients side to action what is required from them.