Disabled patients get the worst service.

I went in to do x-rays at the Christian Barnard Hospital. My x-ray/consultation was already pre-approved by Morton & Partners head office. I am very unhappy with the ****** and patronising behaviour from Melissa. On arrival I explained everything to her and handed her my undertaking which has all the information one would need to confirm my auth and approved visit. She wanted to send me away and did not want to accept the document. I told her to phone Gail at the head office. After waiting for a while I could finally do the x-rays and asked for a disc to take with. I waited for over an hour, only to find out that she did not bother to my request of getting a disc. After waiting over an hour for something that takes 5 minutes ,I had to leave and requested that Melissa keep the disk until my visit with my Dr. She told me that it could go missing, the person I was with couldn't believe it. I didn't complain to her direct supervisor because when I phoned d to get Melissas full name telling Layla I wanted to write about it. She didn't see a need.