FD
Fatima D

1 reviews | Active since Nov 2024

23 Dec 2025, 20:44

Critical clinical red flags missed on my husband

Worst clinical care (radiology) one can ever experience at Morton and Partners at the Cape Town Medi Clinic !!!

My husband was referred for a Doppler and MSK ultrasound as he had unbearable pain in his calf and leg . Could hardly walk . They did what we thought was a Doppler and charged us R2200.00 and told him everything was fine and he must do a muscular skeletal ultrasound for muscle or tendon injury when we get back to Jhb. A few days later after flight back to Jhb , and unbearable pain we proceeded to a radiologist once again in Jhb . They picked up that he had critical limb ischemia ( nothing to do with tendons or muscles ) and he was immediately referred to a vascular surgeon for a femoral bypass and thrombectomy.

But everything “was fine “ as per the radiologist at Morton and partners .

My husbands health, life and limb were put at risk . I thank God for the radiologist in Jhb who excercised a high standard of care and didn’t miss the red flags 🚩 unbearable pain and inability to walk and emergency referred him to a vascular surgeon !

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Replies (3)
FD
Fatima D's update24 Dec 2025, 07:02
Reviewer Update
Actually the cost was R2700 !!!
Morton & Partners
Morton & Partners's reply08 Jan 2026, 09:24
Official
Thank you for taking the time to share your experience with us. We are truly sorry to hear about what you and your husband have been through, and we appreciate you bringing your concerns to our attention.

Please be assured that we take all feedback and complaints of this nature very seriously. We have initiated a full internal review of your husband’s case, including the imaging performed, clinical information provided at the time, and the reporting and referral process followed.


Once our review has been completed and all relevant information has been thoroughly assessed, we will provide you with formal feedback. Our intention is to ensure that any concerns raised are carefully investigated and appropriately addressed.
Thank you again for bringing this matter to us. We understand how distressing this experience must have been, and we appreciate your patience while the review is underway.

Kind regards,
Morton & Partners
Morton & Partners's reply08 Jan 2026, 11:11
Official
Dear Ms Duarte,

Thank you for your message. Please accept our apologies for the timing of this response. I have only returned from leave today and wished to first follow up with the clinical team to ensure that the appropriate information was confirmed before responding.
As noted, our team engaged directly with you in December regarding this matter.

Kind regards,
Lizka Potgieter