FJ
Fiona J
1 reviews | Active since Sept 2013
06 Jul 2024, 14:39
Very Unsatisfied 😫
I'm so very disappointed in Montego, I changed my puppy's food to Montego Classic because apparently this is the best dog food, I'm so unhappy my puppy is itching & all of a sudden have bad skin. How can put food on the market that does that to animals? After talking to a friend, his dog also had the same experience with this food. Now I have to change the food & throw away a bag of food, just using it for 2 weeks. Very disappointed
Helpful (0)
Replies (1)0
Replies (1)
Montego Pet Nutrition's replyOfficial
08 Jul 2024, 08:55Dear Fiona,
Thank you for bringing this to our attention. We are truly sorry to hear about your experience with Montego Classic. Your puppy’s health and well-being are of utmost importance to us, and we deeply regret any distress this has caused.
Please be assured that we take all feedback seriously and are committed to providing high-quality products. We understand how frustrating it must be to see your puppy experiencing itching and bad skin after switching to our food. This is not the experience we aim to deliver.
Our team will be in touch with you shortly to gather more details and assist you in resolving this issue.
We appreciate your patience and understanding as we work to address this matter.
Kind regards,
Montego Pet Nutrition
Thank you for bringing this to our attention. We are truly sorry to hear about your experience with Montego Classic. Your puppy’s health and well-being are of utmost importance to us, and we deeply regret any distress this has caused.
Please be assured that we take all feedback seriously and are committed to providing high-quality products. We understand how frustrating it must be to see your puppy experiencing itching and bad skin after switching to our food. This is not the experience we aim to deliver.
Our team will be in touch with you shortly to gather more details and assist you in resolving this issue.
We appreciate your patience and understanding as we work to address this matter.
Kind regards,
Montego Pet Nutrition
Montego Pet Nutrition's reply08 Jul 2024, 08:55
Official
Dear Fiona,
Thank you for bringing this to our attention. We are truly sorry to hear about your experience with Montego Classic. Your puppy’s health and well-being are of utmost importance to us, and we deeply regret any distress this has caused.
Please be assured that we take all feedback seriously and are committed to providing high-quality products. We understand how frustrating it must be to see your puppy experiencing itching and bad skin after switching to our food. This is not the experience we aim to deliver.
Our team will be in touch with you shortly to gather more details and assist you in resolving this issue.
We appreciate your patience and understanding as we work to address this matter.
Kind regards,
Montego Pet Nutrition
Thank you for bringing this to our attention. We are truly sorry to hear about your experience with Montego Classic. Your puppy’s health and well-being are of utmost importance to us, and we deeply regret any distress this has caused.
Please be assured that we take all feedback seriously and are committed to providing high-quality products. We understand how frustrating it must be to see your puppy experiencing itching and bad skin after switching to our food. This is not the experience we aim to deliver.
Our team will be in touch with you shortly to gather more details and assist you in resolving this issue.
We appreciate your patience and understanding as we work to address this matter.
Kind regards,
Montego Pet Nutrition