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Erna O
1 reviews | Active since Jul 2011
10 Mar 2024, 13:24
Terrible flatulence and lack of appetite
Since switching over to Karoo in September, our dogs have had terrible flatulence, and they haven’t been too keen on their food - the past couple of bags especially. The last bag we bought in March should be finished by now, but there is still 1/3 left, and that excludes all the food we’ve discarded that was dished up and not eaten. The past two weeks our one dog has also had multiple vet visits with ****** diarrhea. We’ve changed them over to Ultra Superwoof and they are doing much better. I’m not convinced that Montego Karoo is a Super-Premium food as claimed.
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Replies (2)0
Replies (2)Montego Pet Nutrition's replyOfficial
11 Mar 2024, 08:19Good day Erna,
Thank you for bringing this matter to our attention.
Our team will be in contact with you shortly.
Kind regardsMontego Pet Nutrition
Thank you for bringing this matter to our attention.
Our team will be in contact with you shortly.
Kind regardsMontego Pet Nutrition
Montego Pet Nutrition's reply11 Mar 2024, 08:19
Official
Good day Erna,
Thank you for bringing this matter to our attention.
Our team will be in contact with you shortly.
Kind regardsMontego Pet Nutrition
Thank you for bringing this matter to our attention.
Our team will be in contact with you shortly.
Kind regardsMontego Pet Nutrition
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Erna O's updateReviewer Update
22 Jul 2024, 14:53Montego contacted me and assured me that I could return the remainder of the product (3kg) and receive a refund. The return was collected, I send my banking details, but received no refund, and after numerous attempts to contact them I only got automatic 'Out of Office' emails.
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Erna O's update22 Jul 2024, 14:53
Reviewer Update
Montego contacted me and assured me that I could return the remainder of the product (3kg) and receive a refund. The return was collected, I send my banking details, but received no refund, and after numerous attempts to contact them I only got automatic 'Out of Office' emails.
