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Sandra C
1 reviews | Active since May 2024
04 Jul 2024, 11:09
Pet Food suppliers DO NOT CARE FOR OWNERS
I approached Montego for a donation of a bag of Large Breed food for my 4 Great Danes. I have waited an exceedingly long time to receive my UIF due to Toshiba/Nu-Sky failing to co-operate timeously with the UIF in submitting required documents. 1 year + 8 months and I am still waiting for a payment. Montego's response was they care about pets and owners but provide to shelters. They sent a 15% off coupon. Would I be reaching out swallowing my pride and self respect if I could buy a bag of Montego?
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Replies (2)
Montego Pet Nutrition's replyOfficial
04 Jul 2024, 12:04Dear Sandra,
Thank you for reaching out to Montego and for sharing your experience with us. We understand the challenging situation you are facing with the delayed UIF payment and the impact it has had on you and your beloved Great Danes.
We deeply care about both pets and their owners, and we strive to support as many as we can, especially during difficult times. While our primary focus for donations is on shelters due to the high number of animals they care for, we are genuinely sorry that we couldn't meet your request directly.
We wish you and your Great Danes all the best.
Sincerely,
The Montego Team
The Montego Team
Montego Pet Nutrition's reply04 Jul 2024, 12:04
Official
Dear Sandra,
Thank you for reaching out to Montego and for sharing your experience with us. We understand the challenging situation you are facing with the delayed UIF payment and the impact it has had on you and your beloved Great Danes.
We deeply care about both pets and their owners, and we strive to support as many as we can, especially during difficult times. While our primary focus for donations is on shelters due to the high number of animals they care for, we are genuinely sorry that we couldn't meet your request directly.
We wish you and your Great Danes all the best.
Sincerely,
The Montego Team
The Montego Team
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Sandra C's updateReviewer Update
04 Jul 2024, 12:29I will make sure to pass your message onto my Great Danes.
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Sandra C's update04 Jul 2024, 12:29
Reviewer Update
I will make sure to pass your message onto my Great Danes.