TM
Thabisa M
1 reviews | Active since Aug 2016
12 Sept 2020, 09:31
Mouldy dog food
Last week on Saturday the 4th of September I bought 25kg of montego classic dog food and when I opened it on Tuesday it was mouldy, when I sent it back to the petshop in Mitchells Plain the shop owner advised me to complain directly from you not them. I now have to buy another dog food again because I can't feed my dogs mouldy food. I am very unhappy about this as it is not the first time this happens being sold mouldy dog food although the shop owner took it back the last time but now he refused I had to come back home with the food. If you can provide me with your email I will send you pictures of the food so you can see the food I have to feed my dogs.
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Replies (4)0
Replies (4)Montego Pet Nutrition's replyOfficial
14 Sept 2020, 09:10Good day Thabisa M, thank you for your message & bringing this to our attention. Please can you send an inbox message on our Facebook page so that we can get some more information from you to assist you with your complaint & investigate this matter. Kind regards, Montego Pet Nutrition
Montego Pet Nutrition's reply14 Sept 2020, 09:10
Official
Good day Thabisa M, thank you for your message & bringing this to our attention. Please can you send an inbox message on our Facebook page so that we can get some more information from you to assist you with your complaint & investigate this matter. Kind regards, Montego Pet Nutrition
TM
Thabisa M's updateReviewer Update
14 Sept 2020, 09:45Unfortunately I don't have a Facebook account please provide me with your email address.
TM
Thabisa M's update14 Sept 2020, 09:45
Reviewer Update
Unfortunately I don't have a Facebook account please provide me with your email address.
Montego Pet Nutrition's replyOfficial
14 Sept 2020, 10:06Good day Thabisa, unfortunately HelloPeter blocks out an email address. We do however have a contact form on the Montego website that will go straight through to our Quality Department. Please let us know should you not manage. Kind regards, Montego Pet Nutrition
Montego Pet Nutrition's reply14 Sept 2020, 10:06
Official
Good day Thabisa, unfortunately HelloPeter blocks out an email address. We do however have a contact form on the Montego website that will go straight through to our Quality Department. Please let us know should you not manage. Kind regards, Montego Pet Nutrition
TM
Thabisa M's updateReviewer Update
14 Sept 2020, 10:22Message doesn't go through it shows an error and below the text box it says "suspicious input" I'm not sure what to do anymore now
TM
Thabisa M's update14 Sept 2020, 10:22
Reviewer Update
Message doesn't go through it shows an error and below the text box it says "suspicious input" I'm not sure what to do anymore now
