GL
Gemae L

1 reviews | Active since May 2018

24 Aug 2023, 16:36

Montego Puppy Tinned food Purchase - so Rotten it exploded

Purchased tins of THE Montego Classic puppy soft food FROM Westpack Pet zone. The tin exploded in my face when I tried to open it and it is rotten so badly that it smelt worse than sewage. The steel lid shot off hitting me in the face and splattering the vial sick mush inside all over. The lid missed cutting my face from the impact it shot off. It ruined my jersey and the impact of the steel. Lid lifting damaged my fingers. PD 25/05/2023 BB 25/05/2023. 20:46 145

The inconvenience of rotten tinned Montego puppy food purchase. Now the cost of time and petrol to go back to store and get a refund and HUGE INCONVENIENCE PLUS COST OF TIME TO CLEAN THE ********** MESS AND GET RID OF THIS DISGUSTING SMELL OF MONTEGO PUPPY TINNED FOOD. MOST DISAPPOINTED WARNING : OPEN MONTEGO FOOD I STORE AT TILL POINT WHEN PURCHASING

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Replies (1)
Montego Pet Nutrition
Montego Pet Nutrition's reply05 Sept 2023, 10:49
Official
 Good day Gemae ,
Thank you for supporting Montego Pet Nutrition and for bringing this matter to our attention.

We do apologize for the inconvenience that you have experienced, we would like to investigate this matter. Could you please send us your contact details to info@montego.co.za  so that our Team can contact you regarding this matter.
Kind regards