A very bad experience!

Visited the restaurant at the ****** Valley Resort on Sunday 29th August for breakfast with 8 friends and it was a disaster. Waited more than an hour for the food to arrive. Place was hopelessly understaffed. A cost saving measure no doubt that backfired badley. Poor waiter seemed out of his depth-probably a result of insuffient training too. As a result of the long wait we consumed way too much coffee, which arrived luke warm. The food, when it eventually arrived was mediocre and way below the standards I'm used to from this restaurant. Scrambled eggs were crummy- seemed like they used egg powder, which is now commonly used in Old Aged homes. Fried eggs were dried out and the food was, like the coffee, not hot. To add insult to injury VAT was added to our bill without it being stated in the menu that the prices are exclusive of VAT. Second time its happened to me in the last month and I'm guessing its just another crazy way of struggling restaurant trying making more money out of unsuspecting patrons. It may even be ******* because when a price is quoted without it being stated that its VAT exclusive, its assumed to be inclusive. When I asked to see the manager, I was referred to the receptionist who was nowhere to be found. I'm not returning to this restaurant until they get their act together and realize their great view doesn't make a great restaurant.