A
Amanda
1 reviews | Active since Apr 2022
04 Nov 2022, 12:41
Zinhle
My experience is not great at all, after a week of doing an application I am not still contacted by a sales agent, when I call the customer care line I am repeatedly told the same thing, which actually never happens. I am truly not happy with the service I have received, I cant even know whether I get a phone or not. sales agents are truly unreliable, It cannot 7days to just call a client.
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
04 Nov 2022, 12:49Hi Amanda,
Thank you for taking the time to write to us about your application query.
We do apologize for the level of service that you received thus far.
We will be in touch with you shortly.
Case No: RCO296419
Regards,
The Mondo Team
Thank you for taking the time to write to us about your application query.
We do apologize for the level of service that you received thus far.
We will be in touch with you shortly.
Case No: RCO296419
Regards,
The Mondo Team
Best regards,
Mondo's reply04 Nov 2022, 12:49
Official
Hi Amanda,
Thank you for taking the time to write to us about your application query.
We do apologize for the level of service that you received thus far.
We will be in touch with you shortly.
Case No: RCO296419
Regards,
The Mondo Team
Thank you for taking the time to write to us about your application query.
We do apologize for the level of service that you received thus far.
We will be in touch with you shortly.
Case No: RCO296419
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
04 Nov 2022, 12:56Hi Amanda,
Trust you are well.
Thank you for taking my call.
I have sent a request to the sales team to get in touch with you before 5 pm today.
Should the sales team not get in touch with you today or by Monday, at the latest, I will follow up.
Regards,
The Mondo Team - Nicole
Trust you are well.
Thank you for taking my call.
I have sent a request to the sales team to get in touch with you before 5 pm today.
Should the sales team not get in touch with you today or by Monday, at the latest, I will follow up.
Regards,
The Mondo Team - Nicole
Best regards,
Mondo's reply04 Nov 2022, 12:56
Official
Hi Amanda,
Trust you are well.
Thank you for taking my call.
I have sent a request to the sales team to get in touch with you before 5 pm today.
Should the sales team not get in touch with you today or by Monday, at the latest, I will follow up.
Regards,
The Mondo Team - Nicole
Trust you are well.
Thank you for taking my call.
I have sent a request to the sales team to get in touch with you before 5 pm today.
Should the sales team not get in touch with you today or by Monday, at the latest, I will follow up.
Regards,
The Mondo Team - Nicole
Best regards,
Mondo's replyOfficial
08 Nov 2022, 15:05Hi Amanda, Trust you are well. Please note that the sales team attempted to contact your office line, however, they were unsuccessful. Can you provide us with a cellphone number? Regards, The Mondo Team
Best regards,
Mondo's reply08 Nov 2022, 15:05
Official
Hi Amanda, Trust you are well. Please note that the sales team attempted to contact your office line, however, they were unsuccessful. Can you provide us with a cellphone number? Regards, The Mondo Team
Best regards,
Mondo's replyOfficial
05 Dec 2022, 13:51Hi Amanda,
Trust you are well.
Please note that the sales team was unsuccessful in attempting to contact you on the cellphone number provided.
Due to this, your query will now be closed.
You may reapply for a deal in-store or online.
Regards,
The Mondo Team
Trust you are well.
Please note that the sales team was unsuccessful in attempting to contact you on the cellphone number provided.
Due to this, your query will now be closed.
You may reapply for a deal in-store or online.
Regards,
The Mondo Team
Best regards,
Mondo's reply05 Dec 2022, 13:51
Official
Hi Amanda,
Trust you are well.
Please note that the sales team was unsuccessful in attempting to contact you on the cellphone number provided.
Due to this, your query will now be closed.
You may reapply for a deal in-store or online.
Regards,
The Mondo Team
Trust you are well.
Please note that the sales team was unsuccessful in attempting to contact you on the cellphone number provided.
Due to this, your query will now be closed.
You may reapply for a deal in-store or online.
Regards,
The Mondo Team
Best regards,