TK
Thami K
1 reviews | Active since Dec 2022
08 Oct 2024, 11:19
Zero, none
I am having a worst tim of my life, i ordered a home Wifi through Mtn and was told you will be handling everythin its been 7 working days already i do not recieve any communication from you guys i call you customer car numver no one picks up mind do i already made a payment yet i still do not have the router with me.
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Mondo's replyOfficial
09 Oct 2024, 13:19Hi Thami, Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. Regards, The Mondo Team
Best regards,
Mondo's reply09 Oct 2024, 13:19
Official
Hi Thami, Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. Regards, The Mondo Team
Best regards,