LP
Lynn P
1 reviews | Active since May 2011
26 Sept 2022, 11:08
Zero client centricity here
********** contracts were taken out on my bank account, and after telling them, and providing the paperwork, they still refuse to help! MTN contracts, no less. I submitted an affadavit, gave my ID, and yet I get phoned saying my account is in arrears?? Thanks for nothing Mondo and MTN.
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
26 Sept 2022, 11:19Good day Lynn,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO231387
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO231387
Regards,
The Mondo Team
Best regards,
Mondo's reply26 Sept 2022, 11:19
Official
Good day Lynn,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO231387
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO231387
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
27 Sept 2022, 10:34Hi Lynn,
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you regarding your recent Hello Peter review for MTN.
Kindly advise what is a convenient time to make contact.
Upon viewing your query, please note that MTN requires a certified copy of your ID in order to log a ***** case.
You may send your certified ID copy to ***.
Thank you.
Have a lovely day further.
Kind Regards,
The Mondo Team
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you regarding your recent Hello Peter review for MTN.
Kindly advise what is a convenient time to make contact.
Upon viewing your query, please note that MTN requires a certified copy of your ID in order to log a ***** case.
You may send your certified ID copy to ***.
Thank you.
Have a lovely day further.
Kind Regards,
The Mondo Team
Best regards,
Mondo's reply27 Sept 2022, 10:34
Official
Hi Lynn,
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you regarding your recent Hello Peter review for MTN.
Kindly advise what is a convenient time to make contact.
Upon viewing your query, please note that MTN requires a certified copy of your ID in order to log a ***** case.
You may send your certified ID copy to ***.
Thank you.
Have a lovely day further.
Kind Regards,
The Mondo Team
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you regarding your recent Hello Peter review for MTN.
Kindly advise what is a convenient time to make contact.
Upon viewing your query, please note that MTN requires a certified copy of your ID in order to log a ***** case.
You may send your certified ID copy to ***.
Thank you.
Have a lovely day further.
Kind Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
27 Sept 2022, 10:34You may send your certified ID copy to ***
Best regards,
Mondo's reply27 Sept 2022, 10:34
Official
You may send your certified ID copy to ***
Best regards,