MP
Martin P

1 reviews | Active since May 2018

01 Jul 2021, 15:42

You ****ing useless idiots talking **** about trying to contact me!!!!

See my 12th June review!!! I cancelled the MTN contract on the 12th June. Yet you still send me SMS messages stating you are trying to get hold of me with regards to the cancellation!!!! I have an email address and you have my number-so why the never ending, repetitive SMS's saying you are working on it and you can't get hold of me??!!!

There's nothing to speak to me about. I don't give a **** what process your following, how you're doing, what colour your teeth are...... You are harassing me with unnecessary banter!!! What the **** do you want to speak to me about??!! Recap: I cancelled the order long before delivery. I never signed a contract, the order was not delivered!!!! Do you copy now? I can't draw pictures to explain!!!!!

Stop bull****ting by sending me SMS's saying you're trying to get hold of me when you are sending SMS's!!! What's their to talk about??!!

The reviews you get here are seriously ****ing ****!!! You have my number so stop talking **** about not being able to get hold of me you ****ing *********** pests!!

0
Replies (2)
Mondo
Mondo's reply01 Jul 2021, 15:46
Official
Hi Martin,
 
Thank you for taking the time to write to us about your query. 

We sincerely apologize for the level of service you have received.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO123582
 
Regards,
 
The Mondo Team
Mondo
Mondo's reply01 Jul 2021, 16:21
Official
Hi Martin,

Trust you are well.

Please be advised that we have escalated your MTN cancellation to the management team for urgent assistance.

We do apologize for the inconveniences caused.

Regards,
The Mondo Team