You have to let the people know exactly wat is happening than giving them false hope..and in future contact them and let them know wat is happening and be professional

so disappointed with Mondo I app**** for a phone on 9July and only got a call last week Friday saying I have been approved and I also qualified to have 2 phones of which I agreed..and I was also told to accept a sms of a debit check on my Capitec check of which I didn't coz the money that showed I ddnt understand..I called them and they explained want it meant and told me not to worry....Monday I called again inquiring and the lady told me not to worry R149 it's going to taken...I must wait if it's not taken by Friday I must call again... around 00:50 this morning I got a message saying I must have funds in my account the money is going to be taken soon...11:05 got another message saying my application was declined...wat I don't understand is 3 of the consultants ddnt tell me like you're pre approved...they even said it takes 7 to 14 working days for delivery. asked me if the delivery must be at work or home aslong R149 is taken also sent me Mondo Contract Protect Policy. so disappointed in Mondo