PT
Piet T
1 reviews | Active since Apr 2023
24 Apr 2023, 16:35
You asked me to rate
Not honest with their contracts
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
24 Apr 2023, 16:38Good day Piet,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO378634
Regards,
The Mondo Team
Mondo's reply24 Apr 2023, 16:38
Official
Good day Piet,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO378634
Regards,
The Mondo Team
Mondo's replyOfficial
25 Apr 2023, 11:17Hi Piet,
Trust you are well.
Please note that your recent Telkom dispute was deemed invalid (not in your favor), as the correct device was processed for you.
Device Processed: Samsung Galaxy A04
Kindly advise if we may proceed with a collection and cancellation for the entire package that you received from Mondo, as you did request a cancellation within the cooling off period.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent Telkom dispute was deemed invalid (not in your favor), as the correct device was processed for you.
Device Processed: Samsung Galaxy A04
Kindly advise if we may proceed with a collection and cancellation for the entire package that you received from Mondo, as you did request a cancellation within the cooling off period.
Regards,
The Mondo Team
Mondo's reply25 Apr 2023, 11:17
Official
Hi Piet,
Trust you are well.
Please note that your recent Telkom dispute was deemed invalid (not in your favor), as the correct device was processed for you.
Device Processed: Samsung Galaxy A04
Kindly advise if we may proceed with a collection and cancellation for the entire package that you received from Mondo, as you did request a cancellation within the cooling off period.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent Telkom dispute was deemed invalid (not in your favor), as the correct device was processed for you.
Device Processed: Samsung Galaxy A04
Kindly advise if we may proceed with a collection and cancellation for the entire package that you received from Mondo, as you did request a cancellation within the cooling off period.
Regards,
The Mondo Team