ES
Ethel S
1 reviews | Active since Jan 2020
01 Dec 2021, 13:16
Wrong phone compared to what was promised
I was promised a certain phone but receive the complete opposite of what was promised. I have on number of occasion tried to report this to Mondo but till today Noone has responded or checked up on my dissatisfaction
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Replies (1)
Mondo's replyOfficial
01 Dec 2021, 14:15Hi Ethel,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO157279
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO157279
Regards,
The Mondo Team
Mondo's reply01 Dec 2021, 14:15
Official
Hi Ethel,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO157279
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO157279
Regards,
The Mondo Team