LL
Leon L
1 reviews | Active since Jul 2020
21 Aug 2021, 08:28
Wrong information captured by mondo
Mondo is the biggest white collar ****** you will deal with today, I picked a Samsung a21s mtn mega gigs xs, but they gave me something that is not even on their website and airtime only. Now I'm using extra cash to buy data while I already am paying for this useless contract how can I terminate it? I just feel like swearing the whole of mondo staff.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
21 Aug 2021, 09:09 Hi Leon,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO131877
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO131877
Regards,
The Mondo Team
Mondo's reply21 Aug 2021, 09:09
Official
Hi Leon,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO131877
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO131877
Regards,
The Mondo Team
Mondo's replyOfficial
23 Aug 2021, 10:59Hi Leon,
Trust you are well.
As discussed with Nicole, please note that your query was deemed invalid.
Your query will now be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Trust you are well.
As discussed with Nicole, please note that your query was deemed invalid.
Your query will now be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Mondo's reply23 Aug 2021, 10:59
Official
Hi Leon,
Trust you are well.
As discussed with Nicole, please note that your query was deemed invalid.
Your query will now be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Trust you are well.
As discussed with Nicole, please note that your query was deemed invalid.
Your query will now be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team