AC
Andrea C
1 reviews | Active since Aug 2021
19 Dec 2022, 10:04
Wrong info
Very friendly, gave me wrong info
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
19 Dec 2022, 10:27Hi Andrea,
Thank you for taking the time to write to us about your MTN application query.
We do apologize for the incorrect information that was provided to you.
Your MTN application is currently conditionally approved, therefore, we have escalated this to the relevant department for assistance.
Once we receive an update, we will advise you accordingly.
Case No: RCO319910
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application query.
We do apologize for the incorrect information that was provided to you.
Your MTN application is currently conditionally approved, therefore, we have escalated this to the relevant department for assistance.
Once we receive an update, we will advise you accordingly.
Case No: RCO319910
Regards,
The Mondo Team
Mondo's reply19 Dec 2022, 10:27
Official
Hi Andrea,
Thank you for taking the time to write to us about your MTN application query.
We do apologize for the incorrect information that was provided to you.
Your MTN application is currently conditionally approved, therefore, we have escalated this to the relevant department for assistance.
Once we receive an update, we will advise you accordingly.
Case No: RCO319910
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application query.
We do apologize for the incorrect information that was provided to you.
Your MTN application is currently conditionally approved, therefore, we have escalated this to the relevant department for assistance.
Once we receive an update, we will advise you accordingly.
Case No: RCO319910
Regards,
The Mondo Team
Mondo's replyOfficial
06 Jan 2023, 10:14Hi Andrea,
Trust you are well.
Please note that the MTN application that was done by Mondo in December 2022 has been cancelled, as a new application was processed by MTN direct.
Due to this, your query will now be closed.
Should you require further assistance, please contact our Customer Service team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that the MTN application that was done by Mondo in December 2022 has been cancelled, as a new application was processed by MTN direct.
Due to this, your query will now be closed.
Should you require further assistance, please contact our Customer Service team.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply06 Jan 2023, 10:14
Official
Hi Andrea,
Trust you are well.
Please note that the MTN application that was done by Mondo in December 2022 has been cancelled, as a new application was processed by MTN direct.
Due to this, your query will now be closed.
Should you require further assistance, please contact our Customer Service team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that the MTN application that was done by Mondo in December 2022 has been cancelled, as a new application was processed by MTN direct.
Due to this, your query will now be closed.
Should you require further assistance, please contact our Customer Service team.
Have a lovely day further.
Regards,
The Mondo Team