Wrong handset and SIM not active
<p>Im very disappointed in the service that I recieved from Mondo on my new Telkom contract:</p> <p>The phone was delivered on Monday(01/08/2016) I was promised it will be activated in 24-48 hours, 5 days have gone and the call centre number is just ringing and they sent me a Huawei Y5ii instead of the Y5ii Pro that I Agreed on.</p>
Good day Thapelo,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
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Best regards,
Good day Thapelo,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Best regards,