KM
Kagiso M
1 reviews | Active since Apr 2021
18 Oct 2021, 01:27
Wrong Contract /Unfair blacklisting
I still have a issue with Mondo With giving me the wrong Contract and now MTN Keeps on calling me saying that I owe them and I have had a dispute placed before but it seems like it was Unresolved
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
18 Oct 2021, 07:09Hi Kagiso,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO144029
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO144029
Regards,
The Mondo Team
Best regards,
Mondo's reply18 Oct 2021, 07:09
Official
Hi Kagiso,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO144029
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO144029
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
28 Feb 2022, 09:26Hi Kagiso,
Trust you are well.
Please note that your MTN cancellation has been done.
Kindly note that we sent you emails requesting your bank statement in order to pass a credit into your account.
However, due to no response, we will now close the above query.
For further assistance, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation has been done.
Kindly note that we sent you emails requesting your bank statement in order to pass a credit into your account.
However, due to no response, we will now close the above query.
For further assistance, you may contact our Customer Care Team.
Regards,
The Mondo Team
Best regards,
Mondo's reply28 Feb 2022, 09:26
Official
Hi Kagiso,
Trust you are well.
Please note that your MTN cancellation has been done.
Kindly note that we sent you emails requesting your bank statement in order to pass a credit into your account.
However, due to no response, we will now close the above query.
For further assistance, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation has been done.
Kindly note that we sent you emails requesting your bank statement in order to pass a credit into your account.
However, due to no response, we will now close the above query.
For further assistance, you may contact our Customer Care Team.
Regards,
The Mondo Team
Best regards,