wrong contract
<p>I was called by a Mondo agent by the name of Nhlanhla concerning a Telkom contract for a Huawei y5ii, 2sim cards,a wifi router and 10 gigs of data to use and 50minutes for the sum of R129 amonth...Got the package and i'm not pleased @ all only the device and 2sim cards wete delivered,no router,i have been trying to call their call centre but calls are never answered,called Telkom call centre and to my surprise the details they gave are not the same as what I agreed to with the agent from Mondo,theres no 10gigs of data.Very upset!!</p>
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Mondo's replyOfficial
29 Sept 2016, 16:45Good day Mpumie,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Best regards,
Mondo's reply29 Sept 2016, 16:45
Official
Good day Mpumie,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Best regards,