TV
Talent V
1 reviews | Active since Dec 2019
26 Nov 2020, 08:53
Wouldn't recommend
I regret my previous 5star rating. I take it back. Im in a position where it fels like im chipping free money away yet my services are suspended due to a fault on their end. Very disappointed
Helpful (0)
Replies (9)0
Replies (9)
Mondo's replyOfficial
26 Nov 2020, 08:57Hi Talent,
We have received your query,
Kindly note one of our dedicated consultants will be in contact with you.
Regards
The Mondo Team
We have received your query,
Kindly note one of our dedicated consultants will be in contact with you.
Regards
The Mondo Team
Mondo's reply26 Nov 2020, 08:57
Official
Hi Talent,
We have received your query,
Kindly note one of our dedicated consultants will be in contact with you.
Regards
The Mondo Team
We have received your query,
Kindly note one of our dedicated consultants will be in contact with you.
Regards
The Mondo Team
Mondo's replyOfficial
26 Nov 2020, 16:23Hi Talent,
As discussed with Kimona, please can you send us the documents showing that you still owe Telkom.
Our team will escalate this to the Billing team at Telkom and we will revert with feedback.
Regards
The Mondo Team
As discussed with Kimona, please can you send us the documents showing that you still owe Telkom.
Our team will escalate this to the Billing team at Telkom and we will revert with feedback.
Regards
The Mondo Team
Mondo's reply26 Nov 2020, 16:23
Official
Hi Talent,
As discussed with Kimona, please can you send us the documents showing that you still owe Telkom.
Our team will escalate this to the Billing team at Telkom and we will revert with feedback.
Regards
The Mondo Team
As discussed with Kimona, please can you send us the documents showing that you still owe Telkom.
Our team will escalate this to the Billing team at Telkom and we will revert with feedback.
Regards
The Mondo Team
TV
Talent V's updateReviewer Update
26 Nov 2020, 16:55Good day
I have sent all Proof Of Payment. Refere to subject: "ATT: KIMONA PILLAY" via Collections email.
I have sent all Proof Of Payment. Refere to subject: "ATT: KIMONA PILLAY" via Collections email.
TV
Talent V's update26 Nov 2020, 16:55
Reviewer Update
Good day
I have sent all Proof Of Payment. Refere to subject: "ATT: KIMONA PILLAY" via Collections email.
I have sent all Proof Of Payment. Refere to subject: "ATT: KIMONA PILLAY" via Collections email.
Mondo's replyOfficial
26 Nov 2020, 16:56Hi Talent,
Kimona will look into this and revert with feedback.
Regards
The Mondo Team
Kimona will look into this and revert with feedback.
Regards
The Mondo Team
Mondo's reply26 Nov 2020, 16:56
Official
Hi Talent,
Kimona will look into this and revert with feedback.
Regards
The Mondo Team
Kimona will look into this and revert with feedback.
Regards
The Mondo Team
TV
Talent V's updateReviewer Update
30 Nov 2020, 11:02I haven't received feedback yet. Services are still suspended even after payment.
TV
Talent V's update30 Nov 2020, 11:02
Reviewer Update
I haven't received feedback yet. Services are still suspended even after payment.
Mondo's replyOfficial
30 Nov 2020, 11:17Hi Talent,
As discussed with Kimona, please resend your documents.
We are unable to locate this.
Regards
The Mondo Team
As discussed with Kimona, please resend your documents.
We are unable to locate this.
Regards
The Mondo Team
Mondo's reply30 Nov 2020, 11:17
Official
Hi Talent,
As discussed with Kimona, please resend your documents.
We are unable to locate this.
Regards
The Mondo Team
As discussed with Kimona, please resend your documents.
We are unable to locate this.
Regards
The Mondo Team
TV
Talent V's updateReviewer Update
01 Dec 2020, 09:39Hi Kim
My service has been restored, thank you, but the bill still stands as is through Telkom's platforms. I'm suspecting this might have a negative impact on my account and have them suspended again. Is there a way this could be cleared before my scheduled debit date, 15th?
My service has been restored, thank you, but the bill still stands as is through Telkom's platforms. I'm suspecting this might have a negative impact on my account and have them suspended again. Is there a way this could be cleared before my scheduled debit date, 15th?
TV
Talent V's update01 Dec 2020, 09:39
Reviewer Update
Hi Kim
My service has been restored, thank you, but the bill still stands as is through Telkom's platforms. I'm suspecting this might have a negative impact on my account and have them suspended again. Is there a way this could be cleared before my scheduled debit date, 15th?
My service has been restored, thank you, but the bill still stands as is through Telkom's platforms. I'm suspecting this might have a negative impact on my account and have them suspended again. Is there a way this could be cleared before my scheduled debit date, 15th?
Mondo's replyOfficial
01 Dec 2020, 10:10Hi Talent,
That's awesome!
We have escalated this to Telkom.
Regards
The Mondo Team
That's awesome!
We have escalated this to Telkom.
Regards
The Mondo Team
Mondo's reply01 Dec 2020, 10:10
Official
Hi Talent,
That's awesome!
We have escalated this to Telkom.
Regards
The Mondo Team
That's awesome!
We have escalated this to Telkom.
Regards
The Mondo Team
Mondo's replyOfficial
04 Dec 2020, 12:13Hi Talent,
As discussed we have made arrangements to compensate you.
Your query has been resolved.
Should you have any further queries please feel free to email us.
Regards
The Mondo Team
As discussed we have made arrangements to compensate you.
Your query has been resolved.
Should you have any further queries please feel free to email us.
Regards
The Mondo Team
Mondo's reply04 Dec 2020, 12:13
Official
Hi Talent,
As discussed we have made arrangements to compensate you.
Your query has been resolved.
Should you have any further queries please feel free to email us.
Regards
The Mondo Team
As discussed we have made arrangements to compensate you.
Your query has been resolved.
Should you have any further queries please feel free to email us.
Regards
The Mondo Team