BP
BE P
1 reviews | Active since Aug 2017
03 Feb 2021, 10:52
Worst services ever received
I am furious with both MTN and Mondo. I made an application for a data contract on MTN's website, www.mtn.co.za. I received an email confirming my application. And that was it. Did not hear anything from them afterward. I gave it a few days and then started calling, trying to find out what happened with it. They give different reasons and excuses each day. Nothing get done. Never do business with them as they are not in the least bit concerned about client service.
Helpful (0)
Replies (3)0
Replies (3)Mondo's replyOfficial
03 Feb 2021, 11:31Hi Beata, As discussed with our consultant we have escalated your details to our sales team to assist with changing the device.
We will revert with feedback. Many thanks, The Mondo Team
We will revert with feedback. Many thanks, The Mondo Team
Mondo's reply03 Feb 2021, 11:31
Official
Hi Beata, As discussed with our consultant we have escalated your details to our sales team to assist with changing the device.
We will revert with feedback. Many thanks, The Mondo Team
We will revert with feedback. Many thanks, The Mondo Team
Mondo's replyOfficial
04 Feb 2021, 11:28Hi Beata, As discussed with Kim, please note that your order has been finalized.
Delivery arrangements have been escalated to to DSV.
We will revert with feedback. Many thanks, The Mondo Team
Delivery arrangements have been escalated to to DSV.
We will revert with feedback. Many thanks, The Mondo Team
Mondo's reply04 Feb 2021, 11:28
Official
Hi Beata, As discussed with Kim, please note that your order has been finalized.
Delivery arrangements have been escalated to to DSV.
We will revert with feedback. Many thanks, The Mondo Team
Delivery arrangements have been escalated to to DSV.
We will revert with feedback. Many thanks, The Mondo Team
Mondo's replyOfficial
05 Feb 2021, 14:06Hi Beata, Our records show that the package has been successfully delivered to you.
Your query is now resolved and will be closed.
Should you have any further queries please feel free to call or email us. Many thanks, The Mondo Team
Your query is now resolved and will be closed.
Should you have any further queries please feel free to call or email us. Many thanks, The Mondo Team
Mondo's reply05 Feb 2021, 14:06
Official
Hi Beata, Our records show that the package has been successfully delivered to you.
Your query is now resolved and will be closed.
Should you have any further queries please feel free to call or email us. Many thanks, The Mondo Team
Your query is now resolved and will be closed.
Should you have any further queries please feel free to call or email us. Many thanks, The Mondo Team
