NZ
Nonhlanhla Z
1 reviews | Active since Apr 2016
06 Sept 2023, 15:35
WORST SERVICE MONDO MTN.
I got a call *** at 13h43 For a phone application for SAMSUNG A35 5G. The device going for R389,then she added additional extras. I told her to cancel the contract application,but instead the agent told me she almost done with the application. The agent hung up the phone. The I received debit order verification sms and a contract on my email. I called both numbers *** and *** it states they are closed. But on the internet working hours 08h00 to 17h00. I want my contract application canceled .
Helpful (0)
Replies (2)0
Replies (2)Mondo's replyOfficial
06 Sept 2023, 20:36 Hi Mpho,
Thank you for taking the time to write to us about your MTN Application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query.
Your Case Number is: RCO434581 .
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN Application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query.
Your Case Number is: RCO434581 .
Regards,
The Mondo Team
Mondo's reply06 Sept 2023, 20:36
Official
Hi Mpho,
Thank you for taking the time to write to us about your MTN Application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query.
Your Case Number is: RCO434581 .
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN Application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query.
Your Case Number is: RCO434581 .
Regards,
The Mondo Team
Mondo's replyOfficial
06 Sept 2023, 20:36 Hi Mpho,
Thank you for taking the time to write to us about your MTN Application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query.
Your Case Number is: RCO434581 .
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN Application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query.
Your Case Number is: RCO434581 .
Regards,
The Mondo Team
Mondo's reply06 Sept 2023, 20:36
Official
Hi Mpho,
Thank you for taking the time to write to us about your MTN Application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query.
Your Case Number is: RCO434581 .
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN Application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query.
Your Case Number is: RCO434581 .
Regards,
The Mondo Team
