WORST SERVICE EXPERIENCE

Terrible service! I am still fighting a long and frustrating battle trying to complete my MTN upgrade since 14 May 2022. I still do not have my device, no one can assist me. I have spent hours on the phone and get told the same thing everytime, I get told I will be called back - it never happens. I ask to speak to managers, I get told they are ALL in meetings. I email the customer care email, get told to complete an online query - the link to this is blank so no one ever responds to my complaint. TERRIBLE SERVICE.