PO
Pabalelo O
1 reviews | Active since Aug 2021
02 Nov 2021, 12:24
worst service ever
they keep on hanging when i call in, wanted to cancel my contract but no help. i am gonna report this to the ombudsman
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
02 Nov 2021, 12:37Hi Pabalelo,
Thank you for taking the time to write to us about your MTN cancellation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO147706
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN cancellation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO147706
Regards,
The Mondo Team
Mondo's reply02 Nov 2021, 12:37
Official
Hi Pabalelo,
Thank you for taking the time to write to us about your MTN cancellation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO147706
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN cancellation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO147706
Regards,
The Mondo Team
PO
Pabalelo O's updateReviewer Update
02 Nov 2021, 12:45ASAP
PO
Pabalelo O's update02 Nov 2021, 12:45
Reviewer Update
ASAP
Mondo's replyOfficial
02 Nov 2021, 16:22Good day,
Please note that your query has been escalated to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Please note that your query has been escalated to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Mondo's reply02 Nov 2021, 16:22
Official
Good day,
Please note that your query has been escalated to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Please note that your query has been escalated to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team