TB
Tashlin B
1 reviews | Active since Sept 2021
08 Sept 2021, 16:28
Worst service ever!
Worst experience ever! Bought a mtn laptop through mondo. The device was faulty and Dsv courier service collected it. As soon as the collection was done, I was informed that they will contact me back 1sbthey received it in about 5days. Almost two months later and I have to pay for a device that is not in my possession! What a ****!
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Mondo's replyOfficial
08 Sept 2021, 16:32Hi Tashlin,
Thank you for taking the time to write to us about your MTN Cancellation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO135516
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN Cancellation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO135516
Regards,
The Mondo Team
Mondo's reply08 Sept 2021, 16:32
Official
Hi Tashlin,
Thank you for taking the time to write to us about your MTN Cancellation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO135516
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN Cancellation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO135516
Regards,
The Mondo Team