RK
Raymond K
1 reviews | Active since Jan 2022
14 Jan 2022, 14:23
WORST SERVICE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Please trace the person who phoned me to offer me a deal, she's RUDE and dont want to answer my questions.
VERY UNPROFFESIONAL.
I will also relay this message to Clearscore who endorse your services.
I am the client here, and if that's the way you treat prospective clients, I dont think you will survive very long.
ABSOLUTLEY DISGUSTING.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
14 Jan 2022, 14:26Good day Raymond,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO169894
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO169894
Regards,
The Mondo Team
Mondo's reply14 Jan 2022, 14:26
Official
Good day Raymond,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO169894
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO169894
Regards,
The Mondo Team
Mondo's replyOfficial
17 Jan 2022, 11:14Hi Raymond,
Trust you are well.
As discussed with Mondo, please note that an investigation has been logged to have the call recording assessed.
Kindly note that feedback will be provided to you within today or tomorrow.
Regards,
The Mondo Team
Trust you are well.
As discussed with Mondo, please note that an investigation has been logged to have the call recording assessed.
Kindly note that feedback will be provided to you within today or tomorrow.
Regards,
The Mondo Team
Mondo's reply17 Jan 2022, 11:14
Official
Hi Raymond,
Trust you are well.
As discussed with Mondo, please note that an investigation has been logged to have the call recording assessed.
Kindly note that feedback will be provided to you within today or tomorrow.
Regards,
The Mondo Team
Trust you are well.
As discussed with Mondo, please note that an investigation has been logged to have the call recording assessed.
Kindly note that feedback will be provided to you within today or tomorrow.
Regards,
The Mondo Team