GC
Gerhard C
1 reviews | Active since Jun 2018
13 May 2019, 08:20
Worst service ever
Good day. I would like to inform people to never deal with mondo as their staff doesn't know anything. The R99 was deducted from my account which I was told only happens when it gets approved but still have not received any SMS regarding my delivery. Contacted mondo to find out whats going on and was then told that they dont know anything if its approved or not. So how can you deduct money before approval.
Helpful (0)
Replies (5)0
Replies (5)
Mondo's replyOfficial
13 May 2019, 08:24Good Day Gerhard,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Best regards,
Mondo's reply13 May 2019, 08:24
Official
Good Day Gerhard,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Best regards,
Mondo's replyOfficial
13 May 2019, 15:12Good Day Gerhard,
As discussed with our consultant, we are awaiting the order number to be generated by the system.
Once this is done we will make contact with you and make delivery arrangements. We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with our consultant, we are awaiting the order number to be generated by the system.
Once this is done we will make contact with you and make delivery arrangements. We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Best regards,
Mondo's reply13 May 2019, 15:12
Official
Good Day Gerhard,
As discussed with our consultant, we are awaiting the order number to be generated by the system.
Once this is done we will make contact with you and make delivery arrangements. We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with our consultant, we are awaiting the order number to be generated by the system.
Once this is done we will make contact with you and make delivery arrangements. We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Best regards,
Mondo's replyOfficial
14 May 2019, 08:59Good Day Gerhard,
As discussed with our consultant, we have submitted your details to the courier company for an urgent delivery to be done.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with our consultant, we have submitted your details to the courier company for an urgent delivery to be done.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Best regards,
Mondo's reply14 May 2019, 08:59
Official
Good Day Gerhard,
As discussed with our consultant, we have submitted your details to the courier company for an urgent delivery to be done.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with our consultant, we have submitted your details to the courier company for an urgent delivery to be done.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Best regards,
GC
Gerhard C's updateReviewer Update
15 May 2019, 12:19I would like to thank Kim for her excellent service regarding my query. It was sorted out in no time. Parcel has been received with no hassles at all. She is really an asset to any company. Thanks again Kim, your great at what you do.
GC
Gerhard C's update15 May 2019, 12:19
Reviewer Update
I would like to thank Kim for her excellent service regarding my query. It was sorted out in no time. Parcel has been received with no hassles at all. She is really an asset to any company. Thanks again Kim, your great at what you do.
Mondo's replyOfficial
15 May 2019, 12:56Good Day Gerhard,
Thank you for those lovely words about Kimona.
As discussed with Kimona, you have confirmed that you received the device.
Your query is now resolved and you will be compensated for the inconvenience caused to you.
Should you have any further queries please call us.
Kind Regards,
Mondo Team
Thank you for those lovely words about Kimona.
As discussed with Kimona, you have confirmed that you received the device.
Your query is now resolved and you will be compensated for the inconvenience caused to you.
Should you have any further queries please call us.
Kind Regards,
Mondo Team
Best regards,
Mondo's reply15 May 2019, 12:56
Official
Good Day Gerhard,
Thank you for those lovely words about Kimona.
As discussed with Kimona, you have confirmed that you received the device.
Your query is now resolved and you will be compensated for the inconvenience caused to you.
Should you have any further queries please call us.
Kind Regards,
Mondo Team
Thank you for those lovely words about Kimona.
As discussed with Kimona, you have confirmed that you received the device.
Your query is now resolved and you will be compensated for the inconvenience caused to you.
Should you have any further queries please call us.
Kind Regards,
Mondo Team
Best regards,