1 reviews | Active since Sept 2017
worst service ever
It was the worst service ever received in my life. Mondo Mobile contacted me on the 19th of July 2017 for a Mobile WiFi Router Contract. The contract was done on the 20th of July. After phoning them numerous of times wasting my my time and money; sending emails; having empty promises from Mondo Mobile when receiving my router I only received my router on the 1st of September 2017. Now that i received it I can still not use the router. They promised the router will be activated within 48 hours and I'm still waiting. Phoning them numerous times again I don't get any answer. They promised to refund my R149 activation fees. This is also not done yet. They even convinced me to take out the contract with mondo Mobile only and no other service provider. This is my first contract ever. I'm not interested in this anymore. I spoke to Sherwin and he asked me to write a review on Hellopeter that their service are very good but this is not the case at all. Very UNHAPPY customer lvy May Humphries
Good day Ivy,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Best regards,
Good day Ivy,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Best regards,
Hello Ivy. Thank you for allowing us to investigate your query. As per your discussion with Kimona, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***
Best regards,
Hello Ivy. Thank you for allowing us to investigate your query. As per your discussion with Kimona, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***
Best regards,
