1 reviews | Active since Sept 2020
Worst service at Rewards Co. Don't deal with them!!!!!!!!!!
Worst service ever. The lady made a big blunder with my contract and did the incorrect thing because she did not listen to me when I Spoke. I have been phoning and trying to reverse the contract for days now their service is absolutely poor. They are so unprofessional and ***********. They don't even tell you where they are calling from and don't state that they are third party. If I knew I would have never dealt with them. I am appalled by their behaviour and attitude and lack of interest in sorting out the problem they caused. I will never deal with them again and don't advise anyone to deal with them. They have no common sense and understanding and no sense of urgency. It's pathetic. They should actually close down because the service is beyond poor.
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO283750
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO283750
Regards,
The Mondo Team
Trust you are well.
Please note that the recent upgrade has been reversed.
Reference Number: ***
Your query has been resolved and will be closed.
We do apologize for the delayed response.
Should you require further assistance, please contact our Customer Service team.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that the recent upgrade has been reversed.
Reference Number: ***
Your query has been resolved and will be closed.
We do apologize for the delayed response.
Should you require further assistance, please contact our Customer Service team.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Thank you for raising the above with us.
An internal investigation has been logged and the above agent will be addressed.
We do apologize for the level of service that you received.
Regards,
The Mondo Team
Trust you are well.
Thank you for raising the above with us.
An internal investigation has been logged and the above agent will be addressed.
We do apologize for the level of service that you received.
Regards,
The Mondo Team
