KM
Kgantshi M
1 reviews | Active since Jun 2021
11 Aug 2022, 08:19
Worst service and ********
Mondo your ******** and lies, busy ruining my credit record, still finding a way to sue you people if possible, you have complicated my life, you assured me that my contract was canceled 2021 I even have proof, but now am I have been getting calls from all credit bureau centers because after they call I sent them proof, drop it for a while and now another one you have bored me for life will never buy from mtn or mondo.. The worst... They invite you with a smile but they never want you to leave
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
11 Aug 2022, 08:32Good day Kgantshi,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query.
Your Case Number is: RCO122538
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query.
Your Case Number is: RCO122538
Regards,
The Mondo Team
Mondo's reply11 Aug 2022, 08:32
Official
Good day Kgantshi,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query.
Your Case Number is: RCO122538
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query.
Your Case Number is: RCO122538
Regards,
The Mondo Team
Mondo's replyOfficial
12 Aug 2022, 10:48Hi Kgantshi,
Please note that your MTN line was cancelled last year.
Due to your line being on the old MTN system, we are unable to find if there is any outstanding balance.
A credit enquiry has been sent to the MTN team for assistance.
Once we receive feedback, we will advise you.
Regards,
The Mondo Team
Please note that your MTN line was cancelled last year.
Due to your line being on the old MTN system, we are unable to find if there is any outstanding balance.
A credit enquiry has been sent to the MTN team for assistance.
Once we receive feedback, we will advise you.
Regards,
The Mondo Team
Mondo's reply12 Aug 2022, 10:48
Official
Hi Kgantshi,
Please note that your MTN line was cancelled last year.
Due to your line being on the old MTN system, we are unable to find if there is any outstanding balance.
A credit enquiry has been sent to the MTN team for assistance.
Once we receive feedback, we will advise you.
Regards,
The Mondo Team
Please note that your MTN line was cancelled last year.
Due to your line being on the old MTN system, we are unable to find if there is any outstanding balance.
A credit enquiry has been sent to the MTN team for assistance.
Once we receive feedback, we will advise you.
Regards,
The Mondo Team
Mondo's replyOfficial
03 Sept 2022, 11:48Hi Kgantshi,
Please note that your MTN query has been resolved and will be closed.
For queries related to your account, you may contact MTN on *** or 083135.
Have a good day further.
Regards,
The Mondo Team
Please note that your MTN query has been resolved and will be closed.
For queries related to your account, you may contact MTN on *** or 083135.
Have a good day further.
Regards,
The Mondo Team
Mondo's reply03 Sept 2022, 11:48
Official
Hi Kgantshi,
Please note that your MTN query has been resolved and will be closed.
For queries related to your account, you may contact MTN on *** or 083135.
Have a good day further.
Regards,
The Mondo Team
Please note that your MTN query has been resolved and will be closed.
For queries related to your account, you may contact MTN on *** or 083135.
Have a good day further.
Regards,
The Mondo Team