Worst Service

After receiving my iphone from Mondo and utilizing it for 3 months it unfortunately had a technical fault. After being sent from pillar to post to get it assessed I managed to get a warranty approval in October 2022. I was then advised by a representative that they do not have stock of a replacement phone and to cancel my contract which i did. It was finally processed on December 28th. I received confirmation of cancellation towards the end of January. Without being in possession of the iPhone since October 24th and after cancellation I now get an email reminder that a debit order of R14k is to go off on February 1st. This is by far the worst company out there and legal action is the only way to remedy this along with a stop payment. Essentially this boils down to theft and breach of contract on their part.