NN
Nelani N
1 reviews | Active since Aug 2017
03 Dec 2021, 19:38
Worst online sales service
The worst online sale services. Even after complaining to MTN, mondo has no urgency to attend to my concerns. They are not allowed to call customers. So if you apply online, you have to continually call and follow up on the application progress as well as phone around to get contact details for them. This is of great concern as your credit status is a risk.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
03 Dec 2021, 19:48Hi Nelani ,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO158304
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO158304
Regards,
The Mondo Team
Mondo's reply03 Dec 2021, 19:48
Official
Hi Nelani ,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO158304
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO158304
Regards,
The Mondo Team
Mondo's replyOfficial
30 Dec 2021, 13:19Hi Nelani,
Trust you are well.
Please note that your MTN application was cancelled.
Kindly note that your query will now be closed.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN application was cancelled.
Kindly note that your query will now be closed.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Mondo's reply30 Dec 2021, 13:19
Official
Hi Nelani,
Trust you are well.
Please note that your MTN application was cancelled.
Kindly note that your query will now be closed.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN application was cancelled.
Kindly note that your query will now be closed.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team