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Nelisiwe N
1 reviews | Active since Aug 2020
11 Oct 2024, 16:30
Worst online mobile store
The worst service! between them and MTN signing up for a wifi service from them was the biggest mistake. The sent through a faulty sim card and refused to take it back at the MTN store, refused a cancellation, said i must pay for a sim swap for a faulty sim card they provided me. The returns/ cancellation process has been a nightmare.
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Mondo's replyOfficial
14 Oct 2024, 16:19Hi There, Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. Regards, The Mondo Team
Best regards,
Mondo's reply14 Oct 2024, 16:19
Official
Hi There, Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. Regards, The Mondo Team
Best regards,