AH
Altus H
1 reviews | Active since Apr 2014
13 Sept 2021, 09:02
Worst Company ever!!!!!!!
This is by far the worst company I have ever has to do business with. On the 29th of July I have app**** online at MTN for an additional contract. Every time I phone Mondo, it is one excuse after the another. I have submitted supporting documentation 10 times, the representative confirms receiving the documents, this morning received another SMS asking for documentation. This Company is a joke!!!!!
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Mondo's replyOfficial
13 Sept 2021, 09:17Hi Altus,
Thank you for taking the time to write to us about your MTN application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO136297
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO136297
Regards,
The Mondo Team
Mondo's reply13 Sept 2021, 09:17
Official
Hi Altus,
Thank you for taking the time to write to us about your MTN application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO136297
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO136297
Regards,
The Mondo Team