worst client services
Highly unprofessional client service.I have been waiting since the 30th of November for constructive feedback regarding a application that was submitted on my name but no consent given.I was vetted multiple times and my credit score dropped.You dont get any constructive feedback after calling numerous times.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
08 Dec 2021, 14:59Hi Candes,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO159810
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO159810
Regards,
The Mondo Team
Mondo's reply08 Dec 2021, 14:59
Official
Hi Candes,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO159810
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO159810
Regards,
The Mondo Team
Mondo's replyOfficial
17 Dec 2021, 13:16Hi Candes,
Trust you are well.
Please note that your application with Mondo reflects as cancelled.
Your query will now be closed.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that your application with Mondo reflects as cancelled.
Your query will now be closed.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Mondo's reply17 Dec 2021, 13:16
Official
Hi Candes,
Trust you are well.
Please note that your application with Mondo reflects as cancelled.
Your query will now be closed.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that your application with Mondo reflects as cancelled.
Your query will now be closed.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team