Worst bad complaint ever mondo

You know the one star is actually too much for Mondo. Im am so unhappy with them. I said im gonna place them on social media and im am now starting the process. So in early July I received a call from mondo offering me a contract for a iphone 7 handset and payment will be R139 pm. The lady on the call said my contract was approved (no words of pre approved) then when all the information was given I asked the lady a few time did this contract go through and she said yes its approved and I will receive my parcel in 10 working day. So excited I went and ordered a pouch and screen protecter for the phone. 10 days went pass still no parcel. I phone mondo and they say sorry mam your application was declined. However no one phoned me to say kt was declined nor did the lady say on the phone call. So I started fb messeager with mondo where they appologies for the inconvience caused and I should kindly phone telkom and sort it out. However 1 I didnt speak to telkom I spoke to mondo and 2 the contract was with mtn. Then again they appologies for the inconvience caused and now I should give them my Id number. However they tell me that the call which was recorded the lady said its preapproved. I asked did you listen to it. The lady say no they told me. Hahahaha mondo really think people are idiots dont they. Now some else phones me MANAGEMENT yet same story excuses excuses excuses telling me that the lady on the call said preapproved. I asked did you listen to recording and the same answer No. I mean really management with no Integrity OMW this is bad. However it gets better. I get a message on messeger saying sorry for inconvience however can you give us your complaint. They dont know what they doing. They then told me to go to mtn and I should ask mtn to phone them with refrence number and they will give me the recording. Jip this sad but true I still go no recording. So I went to mtn yet too my dissapointment they cant help me with this as they do that. I then spoke to a lady from mtn direct which told me the same thing. I explained this on the messages now they want me to go there again. Cant give me the names of people they spoke to and I the customer the person who gold told sorry for the inconvience caused should go up and down like a yoyo. No ways. This message should go to the highest of management so that they can see how employees throws their names in the mud. Sis on you Mondo and all Management who phoned and Samatha Governdor Im waiting a month for you to actually call your client.

Kind Regards This is Hello Peter next stop FACEBOOK ***

I HAVE PHOTOS OF THE ENTIRE CONVERSATION WITH MONDO. GLADLY I WILL POST IT