WORSE SERVICE EVER EXPERIENCED

I app**** for a phone three weeks ago and only received a call from consultant asking for Siphesihle and im not siphesihle tried communicating with her but with no luck she just hanged up the phone instead of asking me who i am and where is she calling me from? where are the manners? called again and an Indian Lady picked up and didn't want me to explain myself first and i continue to explain myself she just got angry and hang up .

Im just wondering what kind of customer service is that where a company hire consultants without training them on how to treat clients especial New clients like myself, it tells me that the service is really bad here. Now im waiting to hear when is the phone going to be delivered to me. N.B the consultant are very rude management must do something about it before you can lose more clients.