BU
Buckets U

1 reviews | Active since Sept 2018

18 Sept 2018, 11:56

Worse Service EVER

Worst service in the world, stay away from them.

I order a Telkom WiFi router from them four weeks ago and was charged the admin fee and subsequently received an sms saying everything is successful and will received the router in 7 to 14 working days. I called them last week to find out about the delivery and I was told that they do not have any stock currently of the item and should follow up in a weeks time if I have not revived it as yet. I called them today and i am told that my application has been declined and I should have received an sms saying so but I did not.

I am very disappointed that I had told follow up with them for a product they where selling me and will not be recommending them to anyone.

0
Replies (4)
Mondo
Mondo's reply18 Sept 2018, 12:55
Official

Good Day Malone,

Thank you for raising your query with us.

Please note that we will be in contact with you shortly

Kind Regards,

Mondo Team

Mondo
Mondo's reply01 Oct 2018, 09:01
Official

Good Morning Malone,

As per your conversation with Kimona your device has been successfully delivered and activated.

Its been a pleasure resolving your query.

Should you have any further queries please contact us.

Kind Regards,

Mondo Team

BU
Buckets U's update27 Nov 2018, 10:15
Reviewer Update
hi I would like to confirm that my issue was resolved successfully.
Mondo
Mondo's reply12 Jan 2023, 11:33
Official