CL
Claudia L
1 reviews | Active since Aug 2014
18 Mar 2022, 09:50
Why is MTN using useless MONDO?
Still awaiting for a call for a new contract, i get vague sms from them but no one calls and if they call, i want to cancel and deal with MTN directly
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Replies (1)
Mondo's replyOfficial
18 Mar 2022, 10:47Good day Claudia,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO181218
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO181218
Regards,
The Mondo Team
Mondo's reply18 Mar 2022, 10:47
Official
Good day Claudia,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO181218
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO181218
Regards,
The Mondo Team