MM
Mimi M

1 reviews | Active since May 2024

07 May 2024, 20:15

Where do I begin? Absolutely outstanding customer service! Not only have Mondo reimbursed me for multiple customs charges incurred on two of my recent orders, due to a warehouse move which has impacted their operations they have also refunded me the shipp

Where do I begin? Absolutely outstanding customer service! Not only have Mondo reimbursed me for multiple customs charges incurred on two of my recent orders, due to a warehouse move which has impacted their operations they have also refunded me the shipping cost in full and as a goodwill gesture given me a gift code worth $75 to spend towards my next order. Mondo have gone above and beyond my expectations and I commend you on handling such issues with dignity and care. It is greatly appreciated and for this I thank you.

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Replies (1)
Mondo
Mondo's reply09 May 2024, 15:12
Official
 
Hi Mimi,

Thank you for posting  5 stars on the services you received from us.

Should you require further assistance, please contact our Customer Service team. 

Regards,
The Mondo Team