MM
Mimi M
1 reviews | Active since May 2024
07 May 2024, 20:15
Where do I begin? Absolutely outstanding customer service! Not only have Mondo reimbursed me for multiple customs charges incurred on two of my recent orders, due to a warehouse move which has impacted their operations they have also refunded me the shipp
Where do I begin? Absolutely outstanding customer service! Not only have Mondo reimbursed me for multiple customs charges incurred on two of my recent orders, due to a warehouse move which has impacted their operations they have also refunded me the shipping cost in full and as a goodwill gesture given me a gift code worth $75 to spend towards my next order. Mondo have gone above and beyond my expectations and I commend you on handling such issues with dignity and care. It is greatly appreciated and for this I thank you.
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Replies (1)Mondo's replyOfficial
09 May 2024, 15:12Hi Mimi,
Thank you for posting 5 stars on the services you received from us.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Mondo's reply09 May 2024, 15:12
Official
Hi Mimi,
Thank you for posting 5 stars on the services you received from us.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
