LM
Lebohang M
1 reviews | Active since Mar 2022
03 Mar 2022, 21:05
When is it will you send ny data and airtime
I am not happy at all i have not received my data and mondo has deducted on my acc ***. Im still waiting and i wnt to know exactly when do i receive my data and airtime monthly im not happy at all as i use it for my business
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
03 Mar 2022, 21:31Hi Lebohang,
Thank you for taking the time to write to us about your contract allocation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO193356 .
Regards,
The Mondo Team
Thank you for taking the time to write to us about your contract allocation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO193356 .
Regards,
The Mondo Team
Mondo's reply03 Mar 2022, 21:31
Official
Hi Lebohang,
Thank you for taking the time to write to us about your contract allocation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO193356 .
Regards,
The Mondo Team
Thank you for taking the time to write to us about your contract allocation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO193356 .
Regards,
The Mondo Team
Mondo's replyOfficial
05 Mar 2022, 12:56Hi Lebohang,
Trust you are well.
Please note that Telkom allocates your benefits on the 1st of every month.
Should you not receive your benefits, you may contact Telkom on 081180, for further assistance.
We do apologize for the inconvenience caused.
The above query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that Telkom allocates your benefits on the 1st of every month.
Should you not receive your benefits, you may contact Telkom on 081180, for further assistance.
We do apologize for the inconvenience caused.
The above query will now be closed.
Regards,
The Mondo Team
Mondo's reply05 Mar 2022, 12:56
Official
Hi Lebohang,
Trust you are well.
Please note that Telkom allocates your benefits on the 1st of every month.
Should you not receive your benefits, you may contact Telkom on 081180, for further assistance.
We do apologize for the inconvenience caused.
The above query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that Telkom allocates your benefits on the 1st of every month.
Should you not receive your benefits, you may contact Telkom on 081180, for further assistance.
We do apologize for the inconvenience caused.
The above query will now be closed.
Regards,
The Mondo Team