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Naledi N
1 reviews | Active since Jan 2025
09 Jan 2025, 11:25
When applying for my contract on 3rd Jan I was told by the agent that the specific device I want was in stock & available and was expecting delivery sometime this week
When applying for my contract on 3rd Jan I was told by the agent that the specific device I want was in stock & available and was expecting delivery sometime this week. Today I phoned your customer care to follow up on my delivery and I was told the iPhone 16 Pro Max is out of stock and that delivery from MTN is anticipated next week. I find it ********* for someone to claim they had stock whilst they didn’t , it is also an inconvenience cause I could have gone to istore on that day to get that phone.
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Replies (1)Mondo's replyOfficial
09 Jan 2025, 14:54Hi Naledi,
I trust you are well.
Unfortunately we are currently awaiting stock. Once we receive stock, you will be contacted by the courier company. I am sorry for any inconvenience and frustration this has caused you. Should you require any further information, please do not hesitate to contact our Customer Care Team.
Regards,
The Mondo Team
I trust you are well.
Unfortunately we are currently awaiting stock. Once we receive stock, you will be contacted by the courier company. I am sorry for any inconvenience and frustration this has caused you. Should you require any further information, please do not hesitate to contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply09 Jan 2025, 14:54
Official
Hi Naledi,
I trust you are well.
Unfortunately we are currently awaiting stock. Once we receive stock, you will be contacted by the courier company. I am sorry for any inconvenience and frustration this has caused you. Should you require any further information, please do not hesitate to contact our Customer Care Team.
Regards,
The Mondo Team
I trust you are well.
Unfortunately we are currently awaiting stock. Once we receive stock, you will be contacted by the courier company. I am sorry for any inconvenience and frustration this has caused you. Should you require any further information, please do not hesitate to contact our Customer Care Team.
Regards,
The Mondo Team
