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Naledi N

1 reviews | Active since Jan 2025

09 Jan 2025, 11:25

When applying for my contract on 3rd Jan I was told by the agent that the specific device I want was in stock & available and was expecting delivery sometime this week

When applying for my contract on 3rd Jan I was told by the agent that the specific device I want was in stock & available and was expecting delivery sometime this week. Today I phoned your customer care to follow up on my delivery and I was told the iPhone 16 Pro Max is out of stock and that delivery from MTN is anticipated next week. I find it ********* for someone to claim they had stock whilst they didn’t , it is also an inconvenience cause I could have gone to istore on that day to get that phone.

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Replies (1)
Mondo
Mondo's reply09 Jan 2025, 14:54
Official
Hi Naledi,

I trust you are well.

Unfortunately we are currently awaiting stock. Once we receive stock, you will be contacted by the courier company. I am sorry for any inconvenience and frustration this has caused you. Should you require any further information, please do not hesitate to contact our Customer Care Team.

Regards,
The Mondo Team