CT
Chanelle T
1 reviews | Active since Dec 2017
16 Sept 2021, 16:59
What A waste of time and energy
These people are quick to call 500 times when offering a contract but the moment you ask for proof of contract commencement, they have the longest and saddest stories about how they go about it. Why do I need to log an investigation for something that I have every right to have in my possession
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
16 Sept 2021, 17:02Hi Chanelle,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO137345
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO137345
Regards,
The Mondo Team
Mondo's reply16 Sept 2021, 17:02
Official
Hi Chanelle,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO137345
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO137345
Regards,
The Mondo Team
Mondo's replyOfficial
17 Sept 2021, 13:33Hi Chanelle,
Trust you are well.
As per your telephonic discussion with Mondo, we have found that you received assistance from Telkom Direct.
Therefore, your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
As per your telephonic discussion with Mondo, we have found that you received assistance from Telkom Direct.
Therefore, your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply17 Sept 2021, 13:33
Official
Hi Chanelle,
Trust you are well.
As per your telephonic discussion with Mondo, we have found that you received assistance from Telkom Direct.
Therefore, your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
As per your telephonic discussion with Mondo, we have found that you received assistance from Telkom Direct.
Therefore, your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team