TM
TSHIDI M
1 reviews | Active since May 2021
04 Jun 2021, 10:04
WENDY THE *******!!!
I would recommend that everyone stay away from Mondo. I'm currently having the worst experience of my life with them. I have been subscribed to two contracts instead of one, I've been to hell and back trying to get the one contract cancelled, and guess what...I'm still battling, since the beginning of May. Wendy is the name of the consultant who signed me up for the wrong and expensive contract.
Helpful (0)
Replies (5)0
Replies (5)
Mondo's replyOfficial
04 Jun 2021, 10:09Hi Tshidi.
Thank you for taking the time to contact us.
We sincerely apologize for the inconvenience regarding your cancellation.
Please note your query RCO122363 has been logged and a consultant will contact you shortly.
Regards,
The Mondo team
Thank you for taking the time to contact us.
We sincerely apologize for the inconvenience regarding your cancellation.
Please note your query RCO122363 has been logged and a consultant will contact you shortly.
Regards,
The Mondo team
Mondo's reply04 Jun 2021, 10:09
Official
Hi Tshidi.
Thank you for taking the time to contact us.
We sincerely apologize for the inconvenience regarding your cancellation.
Please note your query RCO122363 has been logged and a consultant will contact you shortly.
Regards,
The Mondo team
Thank you for taking the time to contact us.
We sincerely apologize for the inconvenience regarding your cancellation.
Please note your query RCO122363 has been logged and a consultant will contact you shortly.
Regards,
The Mondo team
Mondo's replyOfficial
04 Jun 2021, 11:21Hi Tshidi.
As discussed with our consultant, please note that we have escalated your credit query to MTN.
We will keep you updated on the progress of this.
Regards,
The Mondo Team
As discussed with our consultant, please note that we have escalated your credit query to MTN.
We will keep you updated on the progress of this.
Regards,
The Mondo Team
Mondo's reply04 Jun 2021, 11:21
Official
Hi Tshidi.
As discussed with our consultant, please note that we have escalated your credit query to MTN.
We will keep you updated on the progress of this.
Regards,
The Mondo Team
As discussed with our consultant, please note that we have escalated your credit query to MTN.
We will keep you updated on the progress of this.
Regards,
The Mondo Team
Mondo's replyOfficial
07 Jun 2021, 14:29Hi Tshidi.
As discussed with our consultant, please email us your proof of banking information in order to arrange the refund.
Regards,
The Mondo Team
As discussed with our consultant, please email us your proof of banking information in order to arrange the refund.
Regards,
The Mondo Team
Mondo's reply07 Jun 2021, 14:29
Official
Hi Tshidi.
As discussed with our consultant, please email us your proof of banking information in order to arrange the refund.
Regards,
The Mondo Team
As discussed with our consultant, please email us your proof of banking information in order to arrange the refund.
Regards,
The Mondo Team
Mondo's replyOfficial
11 Jun 2021, 15:19Hi Tshidi.
The payment has been made to you.
Please make payment to MTN and email us the proof of payment.
Regards,
The Mondo Team
The payment has been made to you.
Please make payment to MTN and email us the proof of payment.
Regards,
The Mondo Team
Mondo's reply11 Jun 2021, 15:19
Official
Hi Tshidi.
The payment has been made to you.
Please make payment to MTN and email us the proof of payment.
Regards,
The Mondo Team
The payment has been made to you.
Please make payment to MTN and email us the proof of payment.
Regards,
The Mondo Team
Mondo's replyOfficial
14 Jun 2021, 14:25Hi Tshidi.
Please note that we have attempted contacting you with no success.
Thank you for emailing us your proof of payment to MTN.
As per the MTN system, your line is not active on the network.
Your query is resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Please note that we have attempted contacting you with no success.
Thank you for emailing us your proof of payment to MTN.
As per the MTN system, your line is not active on the network.
Your query is resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Mondo's reply14 Jun 2021, 14:25
Official
Hi Tshidi.
Please note that we have attempted contacting you with no success.
Thank you for emailing us your proof of payment to MTN.
As per the MTN system, your line is not active on the network.
Your query is resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Please note that we have attempted contacting you with no success.
Thank you for emailing us your proof of payment to MTN.
As per the MTN system, your line is not active on the network.
Your query is resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team